Human Resources Practice Essay Example for Free

Human Resources Practice Essay1. IntroductionThe HR Profession Map was true using the following design principles It describes what you learn to do, what you need to know and how you need to do it within each skipper atomic number 18a at four dance bands of professional competence. It covers behaviours as well as the technical elements of professional competence required in the HR profession. It is organised close to areas of professional competence, not organisation structures, product line of work levels or roles. The scope of the Map will cover the breadth and depth of the HR profession, from small to large organisations, from fundamental to sophisticated practice, local to global, corporate to consulting, pilot ladder to public sector, traditional to progressive. It has the versatility to be used in part, or viewed as a whole, with the core professional areas acting as the key or sharpen that is relevant to all.2. Activity 1 Summarise the HRPMThe Profession M ap captures what successful and effective HR people do and deliver across their specialist profession, and sets out(a) the required activities, behaviours and knowledge. Covering 10 professional areas and eight behaviours, set out in four bands of competence the Map covers every level of the HR profession, from band one at the start of an HR career through to band four for the most senior leaders. The Map has been designed to be relevant and relevant to HR professionals operating anyplace in the world, in all sectors and in organisations of all shapes and sizes. Professional Areas1. Insights, Strategy and Solutions2. Leading HR3. musical ar jogment Design4. Organisation Development5. Resource and Talent Planning6. Learning and Development7. Performance and Reward8. Employee Engagement9. Employee Relations10. Service, tar and InformationBehaviours1. Curious2. Decisive psyche3. Skilled Influencer4. Personally Credible5. Collaborative6. Driven to Deliver7. Courage to Challenge8. R ole Model(www.cipd.co.uk)2.1Insights, Strategy and SolutionsHuman Resources professionals work from a cryptical business, contextual and organisational understanding to develop actionable appreciation, and prioritise HR strategies that make the most difference at any given time. You develop insight-led solutions, prioritised and tailored around a good business, contextual and organisation understanding identifying opportunities and risks and acting on them.BusinessVision and strategy of the organisationProducts/services and customer profilesFinancial and non-financial mental process informationContextualYour sector and related regulations/legislationPolitical, economic, social, technological and environmental issues.OrganisationStructure, processes, governanceCulture, values, behavioursKey relationships, s buzz offholders, how decisions get madeThis understanding and the resulting insights allow us to create prioritised and situational HR strategies that make the most differen ce and build a compelling case for change.Includes these topicsBuilding a pictureDeveloping actionable insightDelivering situational HR solutions that stickBuilding capacity and capability-Working with agilityOrganisation context determines the influence and priority of stakeholder roles and individuals, it also determines how readily new systems/ applications or methods rear end be adopted, and whether we elicit get there. If customers / principal stakeholders come from different contexts, this may systematically shape the goals and requirements2.2 Leading HR Resourcing Band 1Human Resources Professionals need to have a good knowledge of the principles and procedures for organisations recruitment, selection, hireing, compensation and benefits of labour relations and personnel information systems. A sound knowledge of business and way principles knotty in strategic planning, modelling, leadership technique, production methods, and coordination of people and resources. Motivating , developing, and directing people, as they work, identifying the shell people for the job also been able to identify potential for successiveness planning. .3. Activity 2 Timely and Effective ServiceWith any organization, we will typically find the customers HR supports are within recruiting, employee relations, training, etc, all pretty oft the same, regardless of department, our customers are anyone who uses the HR services we provide we interact with supervisors, managers, employees, external taildidates, and external organizations. The way that HR interacts with each of these groups is different depending on what is being delivered, exclusively in the general sense, our customers are all as important as each other.3.1 EmployeesEmployees want professional HR support from real people and HR need to be responsive and clear about what services we withdrawer. HR need to be easy to contact and able to respond quickly and effectively. apparently employees require accurate pay a nd benefits, on time. They also want to be given the opportunity for training and development.3.2 ManagersManagers want an HR hold out which understands the workforce and can help management balance employee and business needs. They want a proactive HR function which identifies issues before they happen and works with managers to address them. They would like HR to help them with their most challenging people issues including motivation, change and skills development. An HR function which does not understand the business and the workforce completely loses its value. The needs of both employees and managers are sometimes be conflicting. For example, managers require a higher level of production and sometimes longer working hours whereas employees tend to want more time off and more focus on a work/life balance. A good HR department needs to work with both groups to find the best balance.A way of resolving these conflicts is to focus on the overall needs of the organisation, ensuring that the right employees are recruited and retained will help this. The skills and abilities of all employees need to be aligned to their job role and as HR we need to provide development and training to ensure productivity is reached and to manage turnover of employees. Coaching and management employees will also help and providing an effective reward and recognition system.3.3 Recruitment AgenciesHR and recruitment agencies are committed to developing and maintaining closer relationships, the outcomes for both parties are more positive, and from a strategic perspective, its the formation of these stronger partnerships that bring mutual business benefits and added value. Good reasons why an organisation would use recruitment agencies Gain annoy to job-seekers (both active and passive)source candidates from more specific talent pools and match them to anorganisations vacancies reduce the time and in-house resources dedicated to recruitment use a range of specialist skills offered by recruitment experts Access specialist services such as screening, filtering and profiling of candidates Gain flexibility in recruitment to meet rotary/ market demand Get expert opinion about and knowledge of contemporary recruitment legislation Benchmarking purposes access to salary data and local market knowledge. However in past experience working with some recruitment agencies it can become an expensive option as they tend to charge anywhere from 12.5 percentage of the starting salary upwards and a finders fee if the candidate does become permanent.3.4 CommunicationCommunication TypeAdvantagesDisadvantagesEmailEasy to send more or less quick to sendCan send 365 days of the yearCan send to a group of people at onceEmail can get stuck in spam and not receivedAttachments could contain virusesInternet could go down and may not receive mail for sometime phone callCalls can be made 24 hours a day 7 days a weekGet your message across and acquit feedback immediatelyYou cannot se e each others body languageThings could get mis-interpretedCostlyFaxCan send exact copies of documentsEasy to train how to useNo immediate responseCould misdial number sending documents to wrong personPoor quality of received document3.5 Effective Service DeliveryAn effective HR services for all employees is seen as be supportive, not to dilute the responsibility of people management. Also have the ability to coach line managers, especially around managing performance.3.6 Delivering ServiceHR should obtain thorough feedback from internal customers, line managers, senior managers and employees. This should cover both what they need from HR, and their user experience of current services. Such feedback could generate a clear and more effective HR function within the organisation. It can provide fresh insights and help the HR function to focus its efforts in these areas could add value to the business.3.7 Difficult CustomersAssuming that the employee provides value to the company and po ssesses redeeming qualities, there are ways to deal with difficult employees. nearly often, managers will simply ignore problematic staffers. Managers who live by this rule hope the problem will just go away that these people will somehow turn themselves around or stop being troublesome. Ignoring the situation is the wrong solution to what could likely become a progressive problem. It is important to take action as soon as the negative behavior pattern becomes evident when left untouched, this problem will only escalate. (http//www.entrepreneur.com/article/201950ixzz2h4AjsnQf)3.8 Resolving ComplaintsEmployee complaints energetic us to potential problems within the business Depending on the type of complaint that comes in youre going to want to keep relevant portions of your staff appraised of it while simultaneously safeguarding the privacy of the individuals involved. Its important to be transparent in these situations because employees are probably going to know this on the offi ce gossip vine anyway, says Kelly. They want to see that management is aware of it too and that management does take action and demonstrates a commitment to a higher ethical standard.(http//www.inc.com/guides/2010/04/handle-employee-complaints.html/1)